Privacy Policy

Who Are We?

The address of our website is: https://yacon.co

Use of Specific Personal Data

Ownership and Editorial Responsibility

To provide the Website and allow you to order products, the Seller must collect Personal Data. This Personal Data is required for these purposes only, and to enable the Seller to meet its obligations.

The Seller is the following company:

RCT FOOD Simplified joint-stock company with capital of €6,000 | RCS Cusset no. 882 554 009 Registered office: Le Meret, 03120 Arfeuilles Email address: contact@yacon.co Publishing Director: Clément Poyade

The privacy of Your Personal Data is of paramount importance to the Seller, who has implemented strict rules and procedures to protect Your Personal Data. You must carefully read this Privacy Policy regarding the use of Personal Data.

You are fully informed that the Personal Data submitted and provided are subject to automated processing.

You have the ability to choose the Personal Data that will be required and provided in Your Customer Account. However, some of them are mandatory as they are necessary for the proper functioning of the Website and the execution of the Seller's obligations.

By using the Website, by accepting a Customer Account or by ordering on the Website, by subscribing to the newsletter, You accept to comply with this Privacy Policy, as if you had signed a written agreement. If you do not accept the terms of the Privacy Policy, you must immediately cease using the Website.

Definitions

For the purposes of this Privacy Policy, the following definitions shall apply to all terms beginning with a capital letter, in singular and plural:

  • "General Terms and Conditions of Sale": the general terms and conditions of sale of the Website, accessible on the Website.

  • "Customer Account": Your account on the Website, accessible by Your login and password, and containing Your personal information as well as your history on the Website.

  • "Personal Data": the personal data provided by the Seller in connection with Your use of the Website and product orders on the Website.

  • "Privacy Policy": this document, which informs you of the conditions applicable to the processing of Your personal data by the Seller.

  • "Website": the website www.yacon.co and its components (computer code, graphic elements, databases, documentation, etc.) published by the Seller.

  • "You" (also "Your") or "Customer": You, customer or prospect using the Website.

Scope and Modification of the Privacy Policy

3.1. This Privacy Policy regulates the collection, processing, and disclosure of Your Personal Data by the Seller in connection with the provision of the Website and the ordering of Products. It also informs you of Your right of access to Your Personal Data.

3.2. Registration, use of the Website, and ordering of Products imply that you know and apply without reservation the entire Privacy Policy. This acceptance shall be expressed by checking the box corresponding to the statement accepting the Privacy Policy upon registration on the Website, for example with the wording "I acknowledge that I have read and accept the Privacy Policy". Checking this box shall have the same value as Your handwritten signature.

3.3. The Seller reserves the right to modify the Privacy Policy at any time by publishing a new version on the Website. In the absence of acceptance of the modified Privacy Policy, You may exercise your right of refusal by proceeding to delete Your Customer Account. The Privacy Policy applicable to the use of the Website is the one in force on the date of use. It applies, regardless of your country of origin or use of the Website.

3.4. If you click on a link that takes you to another website, that website may have a different Privacy Policy and the Seller shall not be responsible for these.

Collection of Personal Data

The Seller may collect Your Personal Data in different ways when using the Website:

  • When you register on the website and create a customer account

  • You use the website

  • When you subscribe to the Newsletter

  • You place an order for products

  • You contact the Seller, for any reason

What Is Important Personal Data?

The Personal Data provided is that which is necessary for the proper management of orders and the accounting of the Seller:

  • Identity

  • Phone number

  • Email address

  • Contact information (address and contact)

  • Payment methods

The Seller may collect the following Personal Data, if You have provided it:

  • Your contact details and information (name, email address, phone number, address);

  • The information that You complete on Your Customer Account (You are free not to complete only the mandatory fields);

  • Your billing information (contact details, last four digits and type of payment method);

  • Your login information (IP address, browser type);

  • Details of Your use of the Website, in particular by means of cookies, which includes for example: amount of data received, pages viewed.

Payment Information

In case of payment on the Website, You may be asked to enter Your payment information. The Seller will not itself have payment information but it will be transmitted directly to the payment provider.

The Website's payment providers are PayPal and Stripe. The general terms and conditions and privacy policy of the payment provider are accessible at the following address:

  • PayPal: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

  • Stripe: https://stripe.com/en/privacy

All transactions are carried out by a payment provider complying with the obligations applicable to this activity.

Payment information is transmitted only through the Seller's payment provider.

Cookies

The Seller may use the following cookies on the Website:

  • Session cookies

  • Google Analytics

  • Facebook Advertisements

These cookies make it possible to improve user experience, to establish traffic statistics, to provide a Customer Account, to manage product orders, to implement security measures, to adapt the Website to the access terminal.

These cookies are installed for a maximum period of thirteen (13) months.

Third-party cookies linked to social networks may also be placed when using the social functions of the Website.

What Use?

Personal Data is used for:

  • Informing You of the Seller's future commercial offers and events

  • To allow payment and order management

  • To allow the administration of the Customer Account

  • To allow the monitoring of cases in the event of an incident

  • To obtain your feedback on the service provided

  • To improve the service provided

Data Storage Location

The Personal Data provided is stored within the European Union, by a provider that applies industry standards for computer security, and undertakes to comply with applicable laws and regulations.

Disclosure of Personal Data

Personal Data will never be transferred to a third party without Your prior written consent.

It is agreed that Personal Data may only be transmitted to the Seller's partners responsible for the execution, processing, management, and payment of orders, for these purposes only.

These partners comply with their legal obligations applicable to their activity.

The Seller may transfer Your Personal Data under the following conditions:

  • If the Seller is purchased by a third party, in which case the Personal Data will belong to the buyer, who will be substituted for the Seller in the application of this Privacy Policy.

  • If the Seller is required to transmit the Personal Data in response to a legal obligation.

Security of Personal Data

The Seller ensures that Your Personal Data is transmitted in conditions that respect industry standards.

The Website, through which Personal Data passes, is secured via an SSL certificate.

The Seller will make its best efforts to limit the amount of Personal Data required to the strict minimum necessary for the provision of the Website and the processing of orders.

The Seller stores Your Personal Data for the duration of validity of Your Customer Account.

In this case, the Seller will delete all Your Personal Data, except that which is strictly necessary to maintain its business accounting (archiving of orders, accounting) and to comply with its legal and regulatory obligations, in accordance with the rules applicable to this type of data.

Your Rights

You may exercise the following rights for all Personal Data transmitted to the Seller:

  • Right of access

  • Right of correction and modification

  • Right of limitation

  • Right of opposition

  • Right of portability

You may exercise these rights by contacting the Seller at the following contact address, with proof of Your identity: contact@yacon.co

In accordance with its legal obligations, the Seller will comply within a maximum period of one (1) month from receipt of the request.

Applicable Law and Disputes

The applicable law to these terms is French law, regardless of your country of origin.

The Privacy Policy is written in French, and the French version shall prevail even in the event of translation into another language.

Any dispute relating to the execution or interpretation of the Privacy Policy, not resolved amicably between the Parties, shall be submitted to the competent court within the jurisdiction of the Court of Appeal of Paris, including in matters of interim relief, counterclaim, or multiple defendants, and regardless of Your country of origin.